24-Jul-2024
Havebury in bloom 2024 winners!
Seeing so many amazing entries and meeting some of the residents behind the creations was great. The judges, Amy St Ledger (assistant director of customer and housing services), Demi Flowers (customer experience administrator), Donna Loades (grounds maintenance scheduler), and Lorna Housley from Dobbies Garden Centre, scored our residents on things like best use of space, […]
18-Jul-2024
Summer Holiday activities 2024
We have put together a guide to summer events in the local community and places where children can eat cheaply. If you know of anything else, please let us know and we can update our list. Bury St Edmunds Summer cinema morning Bring your family and friends and join West Suffolk Vineyard Church for a […]
05-Jul-2024
Meet Andrew Ward
The Resident Experience Committee is a sub committee of the Board. Its purpose is to ensure the customer voice is heard and influences what we do in delivering our services. The committee is made up of residents, as well as independent and Board members. They hold us hold us accountable for our performance, whilst also […]
03-Jul-2024
Meet our shared owner, Sarah
Sarah and Steve have lived in Suffolk for over 13 years and had spent the last 19 years renting. They felt they were not able to buy a home, as they couldn’t afford to save for a deposit. Sarah’s dad was kind enough to give them some money a couple of years ago, enabling them […]
02-Jul-2024
Financial inclusion
We want to ensure that you know how to contact us if you are struggling with your finances. Our team will always provide the most up-to-date information about any benefits or additional help that may be available to you. To help you keep a track of your incoming and outgoing spends, we’ve created an income […]
27-Jun-2024
Our damp and mould process
“My role is to lead the new damp and mould process. This includes coordinating scheduled works with contractors and completing post-works inspections to ensure that a high level of service is being provided to our residents. With our in-house team, I carry out stage 2 surveys to identify defects in our residents’ homes. From the […]