Team training – 29 July and 4 August

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We’re committed to providing the best possible service for our residents. One of the ways we do this is by investing in regular training for our teams, helping them build their knowledge, develop their skills and stay up to date with the latest guidance and best practice.

To support this, we’ll be holding the following training days:

Our Neighbourhood and Estates team

The team will be unavailable on Wednesday 29 July between 8.30am and 5pm.

They will be unable to respond to phone calls or emails during this time.

Any messages received will be picked up and responded to once the team returns on Thursday 30 July.

If your enquiry relates to grounds maintenance, tree issues, fly tips and abandoned vehicles then you can log it via myHavebury.

Thank you for your understanding.

All other services are running as normal.

Organisational training

On Tuesday 4 August 2026, our out-of-hours team will cover our phone lines for the whole day while our team take part in a scheduled training day.

You can still use myHavebury to report repairs, pay your rent and check your account during this time.

If you email us or send us a message, we’ll respond on the next working day.

Our normal service will resume on Wednesday 5 August from 8.30am.

If you have an emergency, please call our usual number 0300 3300 900, and you’ll be put through to our out-of-hours team.

We appreciate your patience and understanding while our teams take part in this important training. By investing in our people, we’re helping to ensure we continue to deliver a great service to our residents, now and in the future.

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