05-Feb-2026
New Homes Week 2026
Since April 2025, we have taken handover of 231 new homes and are forecasting a further 131 handovers before the end of this financial year. This will bring the total to a record‑breaking 362 new homes! Below, are just some of the new homes we have created so far this year. Station Road – Isleham […]
31-Jan-2026
Housing Exchange
Have you been thinking about moving home? Maybe it’s for a new job, more space or simply to be closer to friends and family. To support residents who wish to move home, we offer and support mutual exchanges. A mutual exchange allows you to ‘swap’ your home with another council or housing association resident. We are often asked how […]
27-Jan-2026
Getting to know you
We want to make sure every resident receives the best possible service from us. To help us do this, it’s useful to understand a little more about you and your household. For example, if you let us know about a disability, medical condition or accessibility need, we can tailor our services to ensure they’re as […]
Better recycling – Suffolk
From June 2026, there will be some changes to recycling and waste collections. This information currently applies to Suffolk only. We’ll share updates for other counties as soon as we have them. Please note that we are not responsible for collecting your waste or recycling. If you have questions about bins, collection days, or missed […]
13-Jan-2026
Neighbourhood check-ins
Our check-ins are carried out by an estate ranger and a neighbourhood housing officer alongside other members of our team. During these inspections, we will work with you to identify any issues your community may have, such as fly-tips, anti-social behaviour (ASB) or grounds maintenance. We will then agree on an action plan and time […]
12-Jan-2026
Keeping you safe in your home
We all need to play our part in keeping you safe in your home. This includes the safety checks we carry out in your home and asking you to get in touch with us if you have any concerns about something. There are other things you can do as well, like checking your smoke alarms, […]