01-Apr-2026
Our new Purpose and Plan launches today!
In September 2025, we asked for your feedback on our 2026 – 2031 Purpose and Plan (formerly Corporate Plan), which outlines our priorities for the next three years. We knew your input was important in shaping this plan and ensuring it accurately reflects the needs of our communities. You can find out more about the […]
27-Mar-2026
Keep the children entertained this Easter
We know how hard it can be to find things to keep the children entertained during the holidays, so we have put together some places in our community that you can enjoy for free or at little cost, as well as places you can eat during the school break. If you know of anything else, […]
25-Mar-2026
Tenant Satisfaction Measures (TSMs)
TSMs are a set of questions designed to help us understand how we’re doing. There are 12 ‘tenant perception’ questions that we’ll ask you, and 10 measures that we report on. These include things like the number of health and safety checks we’ve completed, and how we’ve handled complaints and antisocial behaviour. Together, these give […]
19-Mar-2026
Help us shape our new Learning and Development policy
Help us shape our new Learning and Development policy. As a thank you for your time, you’ll be entered into a prize draw to win a £100 voucher of your choice. We want to make sure our teams have the right skills, knowledge, and behaviours to provide excellent service. As part of this, we are […]
18-Mar-2026
Creativity and confidence grow at Lucy Adams House art classes.
Residents at Lucy Adams House recently took part in a six-week block of art classes, giving them the opportunity to try something new, learn creative skills, and focus on their wellbeing. The sessions were led by local artist Trudi Edmunds, who worked with residents to introduce the fundamentals of drawing through a relaxed, supportive approach. […]
17-Mar-2026
Neurodiversity Celebration Week – Jordan’s story
Jordan is one of our resident voice officers. Here, she shares her journey with ADHD. “Being asked to share my experience of ADHD for Neurodiversity Celebration Week felt important to me. ADHD is often misunderstood, and I hope that by sharing a little of my journey it might help others better understand it. Most importantly, […]