10-Sep-2026
Moving home? Here is what you need to do
If you are moving out of one of our homes, we’ll arrange a pre-leave inspection before you move out. The inspection gives us the opportunity to look around your home with you and identify any repairs, damage, cleaning or alterations that may need to be addressed before your tenancy ends. It also gives you the […]
03-Sep-2026
Neighbourhood and Estates – team training dates
We’re committed to providing the best possible service for our residents. One of the ways we do this is by investing in regular training for our teams, helping them build their knowledge, develop their skills and stay up to date with the latest guidance and best practice. To support this, our Neighbourhood and Estates team […]
02-Sep-2026
Our new mutual exchange platform – HomeSwapper
In July, we told you that our mutual exchange platform House Exchange permanently closed and would no longer be available after this date. We are really pleased to introduce to you our new platform HomeSwapper. What is a mutual exchange? A mutual exchange is a home swap between two social housing residents. It can happen […]
01-Sep-2026
Celebrating our 2026 winners 🌻🌱
This summer, we’ve been celebrating the creativity, enthusiasm and green-fingered skills of our residents through two fantastic community initiatives – our Tallest Sunflower Competition and our new Sustainable Green Space Award. We’ve loved seeing the time and effort residents have put into their entries, from growing impressive sunflowers to creating outdoor spaces that support wildlife […]
Resident voice overview – August
It’s been another busy month for the Resident Voice team, with lots of opportunities to meet residents, hear their views, help with any concerns they’ve raised as well as celebrate residents who entered our competitions. They had a fantastic turnout at the Haverhill Parkway, Clements and Priors fun days, where residents and members of the […]
27-Aug-2026
Plug-in solar – What you need to know
Plug-in solar panels, sometimes called plug-and-play or balcony solar, are small solar systems that can generate electricity for your home. They are designed to plug into a standard household socket. From today (27 August 2026), plug-in solar systems can legally be purchased in the UK. However, this does not mean that every system is suitable […]