Anti-social Behaviour Awareness Week 2026

We understand the impact anti-social behaviour (ASB) and hate crimes can have on you and your family, and we play an active role in addressing this. As well as working with partner agencies such as the police and local councils, we are also a member of the Western Suffolk Community Safety Partnership, working strategically to tackle criminal and anti-social behaviour across the region.

You can find out more about ASB and how to report it here.

ASB Awareness Week 2026

This ASB awareness week we will be out in your communities to talk to you about any issues you may be having.

Our aim is to –

Raise awareness of the scale and seriousness of ASB, which can effect wellbeing, disrupt communities, and escalate into more serious offences
Support victims by highlighting their rights and providing guidance on reporting and accessing help 
Promote partnership working between councils, police, housing associations, and community groups to prevent and address ASB effectively
Showcase best practices and innovative solutions from frontline practitioners and community-led initiatives

Report your concerns

We will listen to your concerns to gain a better understanding of the impact any behaviour is having on you and if we deem this to be considered anti-social behaviour. We will carry out a risk assessment and agree on an action plan specific to your circumstances discussing how to best record what you are experiencing.

You will be assigned a neighbourhood officer within your area to investigate and manage this case agreeing the best way to communicate moving forward. Where behaviour is not deemed to be anti social behaviour we will look to offer support, offer mediation services or provide advise on agencies who can offer further support.

In case of crime, emergency or immediate danger, always call 999.

Here is where we will be this week:

Date	Time	Location	Who will be attending
Tuesday 30 June	10.30am – 1pm	Haverhill	Neighbourhood housing officer Rosa and estate ranger Kevin.
Tuesday 30 June	10.30am – 1.30pm	Newbury Community Centre – Bury St Edmunds	Neighbourhood housing officers: Lesley, Imogen and Kayleigh alongside Suffolk Police
Tuesday 30 June	2pm – 4pm	Brett Drive – Stowmarket	Neighbourhood housing officer Scarlett alongside Barbegh Mid Suffolk Council.
Wednesday 1 July	10am – 12pm	Sargent Way – Hethersett	Neighbourhood housing officers: Scarlett, Hannah and Molly.
Wednesday 1 July	10am – 12pm	Haverhill – Crowland Road and Burton End	Estate rangers Jack and Rob
Wednesday 1 July	9am – 12pm	Bury St Edmunds – The Maltings and Thingoe Lodge	TBC
Wednesday 1 July	11am – 3pm	Bury St Edmunds – The Nowton Estate	Neighbourhood housing officers: Emma and Steph
Thursday 2 July	9am – 12pm	Haverhill	TBC
Friday 3 July	11am – 2pm	Haverhill	Neighbourhood housing officer Rita and estate ranger Rob

Further information

What should you include when you report ASB to us?

When reporting ASB you should include:

What happened – describe the behaviour as clearly as possible, please keep to fact and not opinion
When it happened – include dates, times and how often it occurs
Where it happened – for example, inside a property, outside in the immediate vicinity, or in a communal shared area
Who was affected – how the behaviour has impacted you or others who live or visit your home
Any evidence – such as diary notes, photos, videos, or police reference numbers
You don’t need to investigate or prove anything yourself. Just tell us what you’ve experienced and how it’s affecting you – we’ll take it from there.

Tips for resolving differences

There are some behaviours which can be inconvenient or irritating, but that doesn’t mean they’re classed as ASB. In these cases, we’d expect customers to try and resolve issues themselves.

Avoid confrontation when emotions are running high
Be polite, explain how the issue is impacting you
Tell your neighbour if you have ideas on how to solve the issue
If differences involve children, approach the school for advice

And ask yourself whether the behaviour itself is unreasonable. For example, children playing could be noisy from time to time, but it’s important for children to be free to learn and play outside.

Mediation

This is a structured conversation to resolve a dispute, helped by a neutral third party. The goal is to reduce conflict and agree on practical solutions. It’s proven to be successful in resolving long term disputes, by taking the heat out of different viewpoints.

While it won’t always be the right course of action, we know it’s especially useful in cases such as excessive noise, or disagreements on acitivities in communal areas.

We understand you might be hesitant, but all our officers are trained and will allocate someone independent to take part. It’s not always necessary for meeting to happen face-to-face, and we can organise shuttle mediation too.

The Noise App

We recommend using The Noise App to report instances of noise to us. The app allows you to securely record and send audio, video and images, which we can review and add to your case. You can find out more about the app below.