We want to ensure you have a variety of ways to share their voices with us, so you can make a real impact on our customer experience and help shape any service improvements.
You can read our Resident Voice Strategy here.
Our Engagement team will be now be known as the Resident Voice team.
The team includes:
- Georgie Squires – Customer Experience and Insight Manager
- Karen Farrar – Resident Voice Lead
- Jordan Noble – Resident Voice Officer
- Demi Flowers – Customer Experience and Resident Voice Officer
Watch the video below to learn more about our new roles.
The team’s new email address is residentvoice@havebury which will replace engagement@havebury.com.
We’re looking forward to working with you all to ensure our resident voice is at the heart of everything we do.
The post Our new Resident Voice team appeared first on Havebury Housing.