UK-Hertford: Miscellaneous software package and computer systems.

UK-Hertford: Miscellaneous software package and computer systems.

Section I: Contracting Authority
I.1)Name, Addresses and Contact Point(s):
Hertfordshire County Council
Hertfordshire County Council, Strategic Procurement Group, County Hall, Pegs Lane, Hertford, SG13 8DE, United Kingdom
Tel. +44 1707292464, Fax. +44 1992588497, Email:, URL:, URL:
Attn: Christine Notley
Electronic Access URL: following the instructions given in VI.3 (Additional Information)
Electronic Submission URL: following the instructions given in VI.3 (Additional Information)

Further information can be obtained at: As Above
Specifications and additional documents: As Above
Tenders or requests to participate must be sent to: As Above

I.2)Type of the contracting authority:
Regional or local authority

I.3) Main activity:
General Public Services

I.4) Contract award on behalf of other contracting authorities:
The contracting authority is purchasing on behalf of other contracting authorities: Yes

Section II: Object Of The Contract: SERVICES
II.1.1)Title attributed to the contract by the contracting authority: CHILD Project - Provision of an IT Solution to assist with information access and sharing for children and young persons Safeguarding Partners
II.1.2)Type of contract and location of works, place of delivery or of performance: SERVICES
Service Category: 7

Region Codes: UKH23 - Hertfordshire
II.1.3) Information about a public contract, a framework or a dynamic purchasing system:The notice involves a public contract

II.1.5)Short description of the contract or purchase:
Miscellaneous software package and computer systems. Software package and information systems. Database-management system. Real time operating system software package. System, storage and content management software package. System management software package. At the centre of every high profile failure in Child Safeguarding is the inability of partner organisations to share information with each other. The ability to make timely and appropriate decisions to protect children depends upon adequate information being readily available to be intelligently interpreted by professionals and child protection practitioners. If the incidents that have made national headlines are studied it is inevitably found that crucial information has either not been shared at all; has been shared too late or has not been properly assessed in the light of information held by other agencies.

Failure to share information does not just lead to individual cases of significant harm suffered by children; it also leads to valuable time being wasted as partner professionals call together face to face meetings in circumstances where a simple system of joint access to information could save considerable time and energy.

To assist all safeguarding partners in Hertfordshire with improving the information sharing processes associated with protecting vulnerable children and young people the CHILD (Children’s Information Linking Database) Project was instigated. The project is working to deliver an IT solution that will enable secure, efficient and effective information access and sharing. The solution will provide a central point for practitioners to access information and enable holistic decision making to establish the best way to safeguard the child or young person at risk or potentially at risk.

Participating Safeguarging Practitioners to this Contract shall include (but not limited to) the following establishments: East and North Hertfordshire NHS trust, Hertfordshire Community NHS Trust, Herts Valleys CCG, East and North herts CCG, Hertfordshire partnership NHS foundation trust, GPs, Hertfordshire Probation Service, Hertfordshire Constabulary

This Contract shall have a contract period of five (5) years. The estimated total value of the Contract stated in 11.1.4 is for the core contract system value including the 5 year maintenance costs. Further details of the requirement are available on the following link:

II.1.6)Common Procurement Vocabulary:
48900000 - Miscellaneous software package and computer systems.

48000000 - Software package and information systems.

48612000 - Database-management system.

48627000 - Real time operating system software package.

48780000 - System, storage and content management software package.

48781000 - System management software package.

II.1.7) Information about Government Procurement Agreement (GPA):
The contract is covered by the Government Procurement Agreement (GPA): Yes
This contract is divided into lots: No
II.1.9)Information about variants:
Variants will be accepted: No

II.2)Quantity Or Scope Of The Contract
II.2.1)Total quantity or scope:
Not Provided
Estimated value excluding VAT:
Range between: 200,000 and 350,000
Currency: GBP

II.2.2)Options: Not Provided
II.2.3)Information about renewals:
This contract is subject to renewal: Not Provided
II.3)Duration Of The Contract Or Time-Limit For Completion
Duration in months: 60 (from the award of the contract)

Information About Lots

Section III: Legal, Economic, Financial And Technical Information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
Not Provided

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Not Provided

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Not Provided

III.1.4)Other particular conditions:
The performance of the contract is subject to particular conditions: Not Provided
III.2)Conditions For Participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
Not Provided
III.2.2)Economic and financial capacity
Economic and financial capacity - means of proof required:

Minimum Level(s) of standards possibly required:
As detailed in the Pre-Qulaification Questionnaire (PQQ)

III.2.3)Technical capacity
Technical capacity - means of proof required

Minimum Level(s) of standards possibly required:
As detailed in the Pre-Qulaification Questionnaire (PQQ)
III.2.4)Information about reserved contracts: Not Provided
III.3)Conditions Specific To Service Contracts
III.3.1)Information about a particular profession:
Execution of the service is reserved to a particular profession: No
III.3.2)Staff responsible for the execution of the service:
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: Not Provided
Section IV: Procedure
IV.1)Type Of Procedure
IV.1.1)Type of procedure: Restricted

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate:

Envisaged number of operators: 5

Objective Criteria for choosing the limited number of candidates:
As detailed within the PQQ
IV.2)Award Criteria
IV.2.1)Award criteria:
The most economically advantageous tender in terms of
The criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction:
An electronic auction will be used: No

IV.3)Administrative Information
IV.3.1)File reference number attributed by the contracting authority: Contract Reference: HCC1306441. Tenderbox Access Code: BW98548KUD
IV.3.2)Previous publication(s) concerning the same contract: No

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document:

Not Provided

IV.3.4)Time-limit for receipt of tenders or requests to participate
Date: 26/07/2013
Time: 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates: Not Provided
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up: English

Section VI: Complementary Information

VI.1)This Is A Recurrent Procurement: Not Provided
VI.2)Information about European Union funds:
The contract is related to a project and/or programme financed by European Union funds: Not Provided

Hertfordshire County Council has worked closely with its Districts and Partners to create a joint procurement website called Supply Hertfordshire. This website is supported by BiP Solutions who provide a system called Delta which is the background platform to Supply Hertfordshire.

The Pre-Qualification Process
This is a two stage process and you will only be invited to tender if you have successfully passed through the Pre-Qualification Questionnaire (PQQ) stage. If you wish to be considered as a tenderer you must complete and submit a completed PQQ via 12 noon on Friday 26th July 2013. PQQs cannot be uploaded after the closing date/time.

Step 1: Registering with Supply Hertfordshire:
To participate in this tender you will need to go into and register, thereafter you will be issued with a USERNAME and PASSWORD. (If you have already registered with Delta or Supply Hertfordshire, please follow the link above where you can log on using your existing username and password. If you have registered and have forgotten your Username and Password, please click on the forgotten password link below the log in box.) Please keep this USERNAME and PASSWORD secure, and do not pass it to any third parties.

Step 2: Completing your PQQ:
To complete the PQQ for this Tender you will need to go into the Response Manager area and enter the Access Code BW98548KUD You will then need to download the relevant PQQ and complete. Any supporting documents should be cross-referenced to the relevant question and detailed in Appendix A of the PQQ. If the Council requires further information concerning your application form, your organisation will be contacted. However, please provide full details and answer all questions, as the Council reserves the right not to ask applicants for any further information or clarification.

Step 3: Uploading Your Completed PQQ
Once you have completed your PQQ for this Tender exercise you must then “upload” your completed response into the Tenderbox (Access Code BW98548KUD). Please make sure you have submitted your completed PQQ to the correct Access Code, the Council will not be held accountable for any errors made by a tenderer in submitting your completed PQQ. If you are experiencing problems, then please contact the Delta helpdesk via email at or call 0845 270 7050 Monday to Friday 8:30am - 5:30pm for further assistance.

The Council reserves the right at any time to cease the tendering process and not award a contract or to award only part of the opportunity described in this notice. If the Council takes up this right then they will not be responsible for, or pay the expenses or losses, which may be incurred by any tenderer as a result.

The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Council's obligations under the law, including the Freedom of Information Act 2000. If the applicant considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will then endeavour to consult with the applicant about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.

Due to the current economic climate, Hertfordshire County Council reserves the right to carry out additional financial checks on all companies tendering for this Contract at any time during the procurement process, to ensure that they continue to meet the Council's requirements and remain financially viable to perform the Contract.
For more information about this opportunity, please visit the Delta eSourcing portal at:

To respond to this opportunity, please click here:
GO-2013626-PRO-4907173 TKR-2013626-PRO-4907172

VI.4)Procedures For Appeal
VI.4.1)Body responsible for appeal procedures:
See VI.4.2

VI.4.2)Lodging of appeals: Hertfordshire County Council will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers to allow unsuccessful tenderers to raise any complaints before the contract is entered into.

If a complaint between the Council and the tenderer regarding the award of a contract has not been successfully resolved, relevant provisions of the Public Contracts Regulations 2006 (as amended) will apply. The aggrieved party is advised to seek independent legal advice in relation to remedies they can pursue under the Public Contracts Regulations 2006 (as amended).

VI.4.3)Service from which information about the lodging of appeals may be obtained:
Not Provided

VI.5) Date Of Dispatch Of This Notice: 26/06/2013


IV) Address of the other contracting authority on behalf of which the contracting authority is purchasing
Purchased on behalf of other contracting authority details:
1: Contracting Authority
See details with the Tender Documents
See details with the Tender Documents, See details with the Tender Documents, United Kingdom