GB-Chelmsford: T0160 Out of Hours Service

Competitive Contract Notice

1. Title: GB-Chelmsford: T0160 Out of Hours Service
2. Awarding Authority:
Chelmer Housing Partnership
Myriad House, 33 Springfield Lyons Approach, Chelmsford, CM2 5LB, United Kingdom
Tel. 01245 613002, Email:, URL:
Attn: Gillian Flowers
3. Contract Type: Services

4. Description: Call centre. CHP require an Out of Hours Call Centre Service between the hours of 17:00 to 08:00 to field emergency calls from CHP's tenants. There is also a requirement for some day cover and sending out Customer Satisfaction Surveys
5. CPV Codes:
79512000 - Call centre.

6. NUTS Codes :
UKH3 - Essex

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Essex,
8. Reference Attributed by the Awarding Authority: CHP-2015-0002
9. Estimated Value of Requirement: Category I: 50K to 100K
Currency: GBP
10. Deadline for Expression of Interest: 08/10/2015 12:00:00
11. Address to which they must be sent:

12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
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