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Chelmer Housing Partnership : GB-Chelmsford: T0160 Out of Hours Service

  Chelmer Housing Partnership has published this notice through Delta eSourcing

Notice Summary
Title: GB-Chelmsford: T0160 Out of Hours Service
Notice type: Competitive Contract Notice
Authority: Chelmer Housing Partnership
Nature of contract: Not applicable
Procedure: Not applicable
Short Description: CHP require an Out of Hours Call Centre Service between the hours of 17:00 to 08:00 to field emergency calls from CHP's tenants. There is also a requirement for some day cover and sending out Customer Satisfaction Surveys
Published: 08/09/2015 11:32

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Competitive Contract Notice

1. Title: GB-Chelmsford: T0160 Out of Hours Service
2. Awarding Authority:
   Chelmer Housing Partnership
   Myriad House, 33 Springfield Lyons Approach, Chelmsford, CM2 5LB, United Kingdom
   Tel. 01245 613002, Email: gillian.flowers@chp.org.uk, URL: https://in-tendhost.co.uk/chp
   Attn: Gillian Flowers
3. Contract Type: Services

4. Description: Call centre. CHP require an Out of Hours Call Centre Service between the hours of 17:00 to 08:00 to field emergency calls from CHP's tenants. There is also a requirement for some day cover and sending out Customer Satisfaction Surveys
5. CPV Codes:
   79512000 - Call centre.

6. NUTS Codes :
   UKH3 - Essex

7. Main Site or Location of Works, Main Place of Delivery or Main Place of Performance: Essex,
8. Reference Attributed by the Awarding Authority: CHP-2015-0002
9. Estimated Value of Requirement: Category I: 50K to 100K
Currency: GBP
10. Deadline for Expression of Interest: 08/10/2015 12:00:00
11. Address to which they must be sent:
   URL: https://in-tendhost.co.uk/chp
   
12. Other Information:
Other Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.
To view this notice, please click here:
https://www.paessex.gov.uk/delta/viewNotice.html?noticeId=159930488
TKR-201598-PRO-7037489

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